Privacy policy

Date of last update: 06/20/2022

Your privacy is important to us. You have placed your trust in us by using our services and we value that trust. That means we are committed to protecting and safeguarding any personal data you provide to us. We act in the interest of our clients and are transparent about the processing of their personal data.

 

This Privacy Policy explains our practices regarding the collection, use and disclosure of Personal Data we receive through our Services, please read it carefully:

Collection and use of personal data

Our primary purposes in collecting information are to provide and improve our Services, to administer your use of the Services (including your Account, if you are an Account holder), and to enable you to easily enjoy and navigate our Services.

Account information. If you create an account, we will collect certain personal information that can be used to identify you, such as your name and email address. If you create an account using your login credentials from one of your SNS (Social Network Service) accounts or other accounts, we may access and collect your name, email address, profile information, your privacy settings in the affiliated provider or other. This personal data is used to ensure the security and privacy of your information. Your personal data may also be used to provide you with a more personalized experience when using our Services, for example.

Your itinerary and travel information. If you use our Services, you may provide personal data about your travel plans, dates, times, preferences and other similar information. In addition, you may provide personal data about other users traveling with you. We use this personal data to provide better services to you and those traveling with you. This may include sending emails, notifications, messages, etc. containing reminders, announcements and offers relevant to your trip.

Personal data collected through cookies and other web technologies. Like many website owners and operators, we use automated data collection tools, such as cookies, to collect certain personal data. For additional information about our use of cookies and other web technologies, such as web beacons, please see our Cookie Policy (www.itinerary.es/cookie-policy).

Personal data related to the use of services. Our servers automatically record certain information about how a person uses our Services, including both Account holders and non-Account holders or regular users. This recorded information may include Personal Data such as a User's Internet Protocol (IP) address, browser type, operating system, the web page a User was visiting before accessing our Services, the pages or features of our Services to which a User navigated and the time spent on those pages or features, which third-party website hosted the Services that provided a User with the Services, search terms, information a User enters related to planning their trip , adjustments made to the existing itinerary, the links in our Services that a User selects, session playback and statistics. We use Log Data to administer the Services and we analyze (and may engage third parties to analyze) Log Data to improve, personalize and enhance our Services by expanding their features and functionality and tailoring them to the needs and preferences of our Users. We may use an individual's IP address to generate aggregate, non-identifying information about how our Services are used. We may use it to improve your experience with the site, for example, to automatically determine the start and end city of your itinerary.Datos personales enviados por su dispositivo móvil. Recopilamos cierta información que su dispositivo móvil envía cuando usa nuestros Servicios, como un identificador de dispositivo, configuraciones de usuario y el sistema operativo de su dispositivo, así como información sobre su uso de nuestros Servicios. Dichos datos personales pueden usarse, por ejemplo, para brindar una experiencia optimizada para su dispositivo.

Location information. When you use our Services, we may collect and store information about your location by converting your IP address to an approximate geographic location or by accessing your device's GPS coordinates or approximate location if you enable location services on your device. We may use such Personal Data to improve and personalize our Services for you, for example by automatically determining the best route for your trip.

Personal data you provide to us about other users. You may provide us with personal data about other users, for example, other travelers who are planning the travel itinerary with you. We must point out that it is your responsibility to ensure that the Users about whom you have provided information know that you have done so and have accepted our Terms of Use (www.itinerary.es/terms-of-use) and this Privacy Policy. Politics.

Other uses. In addition to the above uses, we may use your Personal Data to provide you with a more personalized experience, to solicit feedback, for quality assurance, for customer support, to prevent fraud and scams, and to ensure the proper functioning of our Services.

Personal data we share with third parties

We do not rent or sell your personal information. We will not share any personal data we have collected from or about you, except as described below:

Personal data shared with our service providers. We may engage third party service providers to work with us to administer and provide the Services. These third-party service providers have disclosed to us or the general public that they apply security measures they believe to be appropriate for the protection of Personal Data within their system, or have a general reputation for applying such measures.

Personal data shared with third parties for advertising and research. We may share personal data, other than your name and email address, with third parties (eg, Google Analytics, data management platforms), for industry research and analysis, demographic profiling, advertising, sales, marketing, case studies , analytics, feedback gathering, monitoring, and other similar purposes. For additional information about our disclosure of information to third-party advertising companies, please see our Cookie Policy (www.itinerary.es/cookie-policy).

Your options

We offer you choices regarding the collection, use and sharing of your personal information and we will respect your choices. Please note that if you choose not to provide us with the personal information we request, you may not be able to access all features of the Services.

Opt out. We may periodically send you newsletters, emails, messages, notifications and other communications that directly promote our Services. When you receive such promotional communications from us, you will have the opportunity to "opt out" (either through your Account or by following the unsubscribe instructions provided in the email you receive). We need to send you certain communications regarding the Services and you will not be able to opt out of receiving those communications, for example, communications about updates to our Terms of Use (www.itinerary.es/terms-of-use) or this Privacy Policy. Policy, communications necessary to verify and protect your Personal Data, to manage your account or billing information.

Deletion or modification of your personal data. You can delete your personal data and your entire account by logging into your account and choosing to delete your account. You can also ask us to do so by sending a request to [email protected] with proof of your identity. We will take steps to delete your information as soon as possible, but some information may remain in backup/archive copies for our records or as required by law.

Access to your information. Your account will list all the plans you have created with us and you can download or print any plan you choose.

Other options. If you do not want us to collect location information, you can disable that feature on your mobile device. Similarly, your browser has further controls that you can use to control what cookies and other information is communicated with our Services. Third party services (eg, analytics services, advertising services) also generally provide control over the collection and use of your Personal Data. See also our Cookie Policy (www.itinerary.es/cookie-policy) for more information.

 

The security of your personal data

We take reasonable administrative, physical and electronic measures designed to protect the information we collect from or about you from unauthorized access, use or disclosure. Our website is protected with HTTPS. However, shipping platforms leading to our Services may not have the same level of security. Please note that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

Cloud service providers. Please also note that we may also use third-party cloud service providers that provide hosting, data storage, data processing, backup, data analysis, logging, monitoring and other services in accordance with standard terms and conditions that may not be negotiable. These service providers have disclosed to us or the general public that they apply security measures they believe to be appropriate for the protection of Personal Data within their system, or have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.

Other legal matters

What services does this policy apply to? This Privacy Policy does not apply to third party websites, services or applications, even if they may be accessed through our Services. However, this Privacy Policy applies to portions of our Services that may be accessed through third-party websites, services, or applications. Also, please note that unless we define a term in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meaning as in our Terms of Use (www.itinerary.es/terms-of -use). Therefore, please make sure that you have read and understood our Terms of Use before using our Services.

Revisions to this Privacy Policy. Any personal data that is collected through our services is covered by the privacy policy in effect at the time such personal data is collected. We may revise this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you of those changes by posting them on the Services or by sending you an email or other notification, and we will update the "Date Last Updated" above to indicate when those changes will become effective.

Links to other sites. Our Services may contain links to websites and services that are owned or operated by third parties. Any information you provide on a third party service or that is collected by a third party service is provided directly to the owner or operator of the third party service and is subject to the privacy policy of the owner or operator. We are not responsible for the content, privacy, or security policies and practices of any third-party services. To protect your personal data, we recommend that you carefully review the privacy policies of all third-party services that you access.

 

International transfer. Your personal information may be transferred to and maintained on devices located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

Response to Do Not Track Signals. Our site does not have the ability to respond to "Do Not Track" signals received from various web browsers.

Use of the Google Maps API and other service providers. Our Services use the API(s) of Google Maps and other service providers.